The data controller for personal data collected through this website is Apex Pro Services LLC, based in Houston, Texas, Phone: 346-490-4141, Email: info@apex-pro-services.com.
Apex Pro Services LLC may collect the following categories of personal data when you browse the website, contact us or book a service:
Identification and contact details: first and last name, phone number, email address and property address.
Service-related information: type of service requested, approximate property size (for example, square footage), preferred date and time, contact preferences.
Browsing data: IP address, device and browser type, pages visited, access times and other technical data collected through cookies or similar technologies (in line with the configuration of the Wix platform).
Payment data: payment information may be processed through external payment service providers; Apex Pro Services LLC does not necessarily store full card details, only information needed to manage billing and payments in line with the security standards of those providers.
Personal data are processed for the following purposes:
Managing information requests, quotes and contact inquiries.
Managing service bookings made through the “Book Online” section, including communications before and after the service.
Providing the contracted services, coordinating staff and ensuring quality control.
Managing billing, payments, accounting and legal obligations.
Sending service-related communications (appointment reminders, schedule changes, satisfaction surveys).
Improving the user experience, the website and the services offered, as well as for statistical and security purposes (for example, detecting fraudulent use of the website).
Where permitted by applicable law, we may also send marketing communications about Apex Pro Services LLC services similar to those you have used. You may opt out at any time.
The legal bases for processing personal data may include:
Performance of a contract or taking steps prior to entering into a contract (managing bookings, quotes and service delivery).
Compliance with legal obligations (tax, accounting or safety obligations).
The legitimate interests of Apex Pro Services LLC in improving its services, ensuring quality and preventing fraud, provided that such interests do not override the rights of data subjects.
Your consent, when required for specific activities (for example, certain cookies or marketing communications). You may withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Apex Pro Services LLC does not sell personal data to third parties. Data may be shared with:
Technology and web hosting providers (including Wix, which hosts and protects the site).
Payment service providers and accounting or billing service providers.
Couriers or other providers necessary to organize and deliver services.
Administrative or judicial authorities when required by law.
In all cases, we will seek to ensure that these third parties act on instructions from Apex Pro Services LLC and provide appropriate data protection safeguards.
Because the website is hosted and managed through cloud services (including Wix) and other technology providers, personal data may be transferred to countries that may have different data protection standards than the user’s country. In such cases, we will aim to implement appropriate safeguards such as standard contractual clauses or other mechanisms recognized by applicable law.
Data will be retained for as long as necessary to fulfill the purposes for which they were collected and, thereafter, for the period required or permitted by law for the limitation of legal liabilities (civil, tax, administrative, etc.).
Once these periods have expired, data may be anonymized or securely deleted.
Subject to applicable law, you may exercise the following rights:
Right of access: to know what personal data we process and obtain a copy.
Right to rectification: to request correction of inaccurate or incomplete data.
Right to erasure: to request deletion of data when they are no longer needed or when consent is withdrawn, among other reasons.
Right to object: to object to processing in certain circumstances, including for direct marketing purposes.
Right to restriction of processing: to request that processing be restricted in specific cases.
Right to data portability (where applicable).
To exercise these rights, you can contact us at info@apex-pro-services.com or using the phone number listed on the website and provide sufficient information to verify your identity. Where applicable, you may also lodge a complaint with your local data protection authority.
This site uses cookies and similar technologies provided by the Wix platform and/or third parties in order to:
Enable the technical operation of the site (session management, security, online bookings, etc.).
Collect statistics regarding the use and performance of the site.
Improve user experience and, where applicable, display personalized content or services.
Where required by law, a cookie banner will be displayed when you access the site, providing more information and allowing you to manage your preferences. You can also configure your browser to reject or delete cookies, but this may affect the proper functioning of some features (for example, online booking).
Apex Pro Services LLC is committed to implementing appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration or destruction, taking into account the nature of the data and the risks involved.
Only authorized staff and providers who need to know the data for the purposes described will have access to them and are required to keep them confidential.
The services offered by Apex Pro Services LLC are intended for adults. We do not knowingly target minors or knowingly collect personal data from children without the consent of their parents or guardians, where such consent is required by applicable law. If we become aware that we have collected data from a minor without such consent, we will take steps to delete that information as soon as possible.
Apex Pro Services LLC may update this Privacy Policy when necessary to reflect legal, technical or business changes. The current version will always be the one published on this website. We encourage you to review it periodically.
