This website and the services offered through it are operated by Apex Pro Services LLC, based in Houston, Texas, United States, Phone: 346-490-4141, Email: info@apex-pro-services.com.
By accessing this website or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with them, you must refrain from using the website and the services.
Apex Pro Services LLC provides cleaning, maintenance and property improvement services, including but not limited to carpet and upholstery cleaning, floor care, pressure washing, renovations, painting, residential and commercial services, as well as other related services described on the website and in the “Book Online” section.
The information published on the site is for informational and promotional purposes only and may be changed at any time without prior notice.
The use of the website, requesting quotes, submitting contact forms and booking services through the “Book Online” section implies full and unconditional acceptance of these Terms and Conditions. You represent that you have the legal capacity to enter into contracts.
4.1. Online booking
Users may book certain services through the “Book Online” section by selecting the type of service, date and time, and providing the information requested by the system (as configured on the Wix platform used for this site).
Some services are shown with per square foot rates or “starting at” prices (for example, residential and commercial cleaning services, upholstery cleaning, solar panel washing, etc.). These rates are estimates and may vary based on the size, condition and characteristics of the property.
4.2. Confirmation
A booking is not considered final until Apex Pro Services LLC has reviewed and confirmed it, which may involve additional communication to verify information and the scope of work.
Apex Pro Services LLC reserves the right to decline or reschedule a booking in case of technical impossibility, availability errors, unsafe property conditions or any other reasonable cause.
4.3. Changes and cancellations
Users may request changes or cancellations of their bookings within the timeframes and conditions determined by Apex Pro Services LLC in each case (for example, a minimum number of hours or days in advance).
Apex Pro Services LLC may charge fees for late cancellations or for no-shows at the agreed date and time, if such fees are specified in the confirmation communication or in internal policies.
4.4. Access to the property
The client agrees to provide access to the property at the agreed date and time and to ensure adequate safety conditions so that the crew can perform the work.
Prices displayed on the website (per square foot or “starting at” prices) are estimates and may change after the actual inspection of the property or a detailed assessment of the work to be performed. Any price adjustment will be communicated to the client before the service is carried out.
Accepted payment methods (card, bank transfer or others) will be indicated during the booking process or on the invoice.
For certain services, a deposit or advance payment may be required. Failure to pay within the established timeframe may result in cancellation of the booking.
Apex Pro Services LLC will issue the corresponding receipts or invoices in accordance with applicable regulations.
Apex Pro Services LLC offers a 30-day satisfaction guarantee for certain services and will make reasonable efforts to correct, at no additional cost, issues directly related to the service provided that are reported by the client within that period.
The guarantee does not cover pre-existing damage, normal wear and tear, misuse, lack of maintenance, or interventions by third parties after the service.
Any complaint must be submitted in writing, including details about the service, date and the nature of the issue, preferably using the contact information published on the site.
Users agree to:
Use the website and services diligently, lawfully and in accordance with these Terms and Conditions.
Provide accurate, complete and up-to-date information when submitting inquiries or bookings.
Not use the website for fraudulent or unlawful purposes or in any way that may damage the image or interests of Apex Pro Services LLC.
Comply with any safety instructions given by staff while services are being performed.
All content on the website (texts, images, logos, designs, trademarks, trade names, etc.) is owned by Apex Pro Services LLC or used under corresponding licenses and is protected by intellectual and industrial property laws.
Reproduction, distribution, modification, public communication or any other form of exploitation of such content is prohibited without the prior written authorization of Apex Pro Services LLC, except for strictly personal and private uses permitted by law.
The website may contain links to third-party websites or social media profiles, such as Facebook, Instagram and WhatsApp.
Apex Pro Services LLC is not responsible for the content, policies or practices of such third-party sites or platforms. Accessing them is at the user’s own risk and subject to their own terms and policies.
While Apex Pro Services LLC strives to keep the information accurate and up to date, it does not warrant that the content on the website will be free of errors, omissions or service interruptions.
To the extent permitted by law, Apex Pro Services LLC will not be liable for indirect, incidental or consequential damages arising from the use of the website or services, except where such liability cannot be excluded under applicable law.
Nothing in these Terms and Conditions limits or excludes liability that cannot be limited or excluded under applicable law.
The processing of personal data is governed by the Privacy Policy set out below. By using the website or services, you acknowledge that you have read and accepted this policy.
Apex Pro Services LLC reserves the right to modify the content of the website, services, prices, these Terms and Conditions and the Privacy Policy at any time. Changes will take effect from the time they are published on the website. Users are encouraged to review these documents periodically.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas and, where applicable, the federal laws of the United States. Any dispute shall be submitted to the competent courts in Houston, Texas, unless mandatory law provides otherwise.
